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Customer Service & Back Office Administrator

Nina Technologies, Avenue, Franklin Roosevelt, Limassol, Cyprus

Job Type

Full Time

Workspace

On-Site

About the Role

We are looking for a Junior Software Developer who will be instrumental in supporting and enhancing our existing software platforms.
In this role, you will be given the opportunity to contribute to the continuous improvement of our systems, developing new features, and implementing updates to provide an improved user experience. As part of our dynamic team, you will play a pivotal role in not just maintaining, but also broadening the scope of our platforms, leveraging your skills and creativity to drive our technology forward.
Your commitment will ensure we meet our goals of innovation, efficiency, and continuous growth.

Requirements

RESPONSIBILITIES


  • Respond to customer inquiries promptly and professionally via email and phone.

  • Work with marketing and sales teams on campaigns and strategies.

  • Monitor social media for customer questions.

  • We attend several exhibitions each year and would welcome your participation.

  • Help with general administrative tasks as needed.



REQUIREMENTS


  • Degree or diploma in Business, Marketing, Communications, or in a related field.

  • Familiarity with Microsoft Office.

  • Good communication and customer service skills.

  • English and Greek language skills preferred.

  • Experience in data entry, administration, or CRM systems is a plus.

  • Experience in hospitality is a bonus.



BENEFITS

  • Learning and development opportunities for personal growth.

  • 13th salary.

  • High-end equipment and laptop.

  • Company phone plan.

  • Travel expenses.

  • Performance bonus.

About the Company

Nina Technologies delivers a cutting-edge, digital ordering solution tailored for hospitality and corporate sectors, including hotels, restaurants, and cafes. Our innovative platform empowers owners to minimise customer wait times and boost the efficiency of their service staff.

We are committed to providing equal employment opportunities to all. We welcome applicants from all walks of life and encourage anyone who meets the qualifications outlined in this job post to apply.

Our offices are right smack in Limassol downtown, just a hop, skip, and a jump from the lively old city center and the chill Limassol Marina. Picture this: a super cool open-space office that's modern and totally up to snuff with high-tech vibes – just like we do it.

It's not your average 9-to-5 grind; it's where cool ideas hang out and creativity gets the green light. We're all about that teamwork, making our spot feel more like a hangout than a workspace. So, if you're on the lookout for a change of scenery or a place where your genius ideas can run wild, you're in the right spot.

Our office is all about good vibes, great ideas, and getting stuff done. So, what are you waiting for? Join the fun, and let's make work feel like anything but work. Welcome to the coolest workspace in Limassol!

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